Tender Results of Office Of Water Services

PMO Review-Support the Buyer PMO team to define the types of projects Buyer will do in future and define the roles and responsibilities of the PMO across different types of projects within Buyer's organisation / and the roles and responsibilities of people in 'delivery' (such as Directors/Principals) on projects. • Interview Buyer's stakeholders to identify current processes and summarise recommended opportunities for future state design. • Work with the Buyer to draft a plan f...

SharpCloud Portfolio Management-portfolio management service

Communications & engagement advice-Strategic communications advice and support, including preparing handling plans and messaging for milestones.

Accelerate Programme & WSM bill consultation support-Support to deliver the Accelerate Stakeholder Engagement workstream. WSM bill support - This will involve the creation of a process by which a variety of stakeholders in different groups such as Political, Environmental or Consumer can all voice their perspectives and influence the new policy.

Customer research on billing-The broad aims of this research are to: - Understand more about the reasons for of billing contacts and complaints, and the customer journeys when engaging with companies about billing issues. - Capture the experiences of some of what might be classed as the 'worst served customers' in relation to billing and to understand the causes, factors and experiences that cause the most harm. - Consider the range of customer experience as they apply to: 1) different companies (this may...

Survey Research in England and Wales (24/25)-Ofwat is commissioning a call off contract for online surveys. The purpose of our surveys is to enable us to monitor consumers' views on the performance of the water sector, their experiences, preferences and concerns. The findings feed into our wider policy and communications work. We want our surveys to be robust and high quality, so that they can provide us with a strong and reliable understanding of consumers' views and experiences on a range of issues. It is important for us...

Storm Overflow Reporting-OFWAT require a solution to support their employees in managing the duty 141DA reporting on discharges from storm overflows.

Stakeholder Communication and Engagement Support-Stakeholder Engagement Support

Interim Recruitment Administrator (Business Admin Support)-*AWARDED CONTRACT* This is not a contract opportunity, this is a Contract Award Notice. Interim Business Support (Recruitment Admin)

Resilient Internet Connectivity-*AWARDED CONTRACT* - This is not a contract opportunity. Resilient Internet Connectivity contract