Tender Results of H M Revenue & Customs

Nominet DSN Services-Agreement for Public Services Network (PSN) Domain Name Server (DNS) services

Rich Picture - SR835113206-An award notice for the delivery of support for HMRC on the Learning Transformation Programme. The Contract shall deliver a 'Rich Picture' for the department along with additional support on research and consulting with HMRC change managers.

Helpdesk Software-The provision of multi-channel helpdesk software for managing customer and citizen requests via email, forms, chat, social and voice. Features include: •Email ticketing. Manage conversations between users and staff (agents) •Knowledgebase & Manuals. Publish a full set of self-help articles. •Live Chat. Provide 1-1 chat sessions with users. •Voice. Talk to customers with no hardware needed. •News. Publish a blog like set of news content. •ITIL. IT service desk features (e...

Microsoft Unified Support Services-This contract is for the provision of technical support for business critical Microsoft applications including but not limited to Windows, the office suite of applications and Azure Cloud. The service provides incident management, problem management and support for strategic service improvements. Contract term is 12 months. Call Off from Crown Commercial Services, RM1557.13, G-Cloud-13, Framework Agreement.

Complex and Finance Legal Services for Government Banking Services MTS Procurement-Requirement for legal advice for commercial and contractual support for specialist IT contracts

EDR for Servers Licence Renewal-Contract for provision of licence renewal for Endpoint Detection and Response tooling solutions.

UK Trade Info Website-Cloud Support of the UK TradeInfo website (www.uktradeinfo.com) to include Hosting, Helpdesk Services, Monitoring, and ongoing Development (via Call-off Change Control procedures).

Microsoft Services Engagement - Joint Delivery Office-The provision of services to be provided to HMRC under this Call-Off Contract is to support HMRC migrate IT services to Microsoft's Azure Platform from legacy supplier managed data centres. Please note this contract has been awarded and this notice is being published for transparency purposes.

Adobe License Renewal for DDC services (DFS and Print and Post)-Contract award notice for the procurement of Adobe software licenses.

Data Quality Support-SR21 - A specialist and experienced team with knowledge of SAS/HDFS environments, able to delivery through an agile delivering methodology 2. DQS Support: -Service monitoring, issue investigation & resolution support - Onboarding/offboarding of users -Analysis & reporting -Impact assessments and testing support (e.g. SAS on EDH M6 upgrade) 3. Tech assurance for PCP to provide independent assessment of the SAS solution under the PCP workstreams, and whether or not it mee...