Tender Results of Dvla Driver & Vehicle Licensing Agency

PS/23/79 - Provision of Support and Maintenance for the UX Lab-Support and maintenance of the UX Lab equipment and supporting/controlling software is required to ensure that the UX Lab is able to continue to offer a state-of-the-art customer insight function for the DVLA. Also require PAT testing of equipment twice a year.

Renewal of Gartner Services-1 x Gartner for IT Leadership Team Plus "Leader" 3 x Gartner for IT Leadership Team Plus "Cross Function"

Support and Maintenance of Check Point Firewalls-Support and Maintenance of Check Point Firewalls

DVLA Corporate Clothing-DVLA Corporate Clothing

PS/23/17 - MongoDB Atlas Enterprise-MongoDB Atlas Enterprise

Provision of Head of Finance Control and Operations-Recruitment Services for the DVLA's Head of Finance Operations and Controls vacancy.

PS/22/40 - Provision of DPIA Tooling-DVLA wish to utilise a digital management solution to help manage its data protection obligations and processes. This will help engagement between departments and the rest of DVLA, create clearer and more accurate documentation, manage timeframes, control information collection, and provide the opportunity for monitoring & reporting.

Atlassian Renewal

The Interaction Design team in DVLA, designs service screens and web services that are engaging and usable for the user, they need to attend this training course to gain a greater understanding of web accessibility fundamentals to ensure that DVLA services are inclusive and accessible for all. We require this course to be delivered virtually as a closed course to DVLA employees via Microsoft Teams.

The DVLA UX, Research and Design Unit is an in-house team that carries out qualitative and quantitative research as well as a range of other techniques such as usability testing and analytics with DVLA customers. As part of the continues development of the DVLA UX, Research and Design team, the Operations and Customer Service Director has asked us to achieve accreditation as a provider of market research services. In order to achieve accredited status, we would like training that would allow staff to achieve qualifications in market research and analytics.