Tender Results of Coventry City Council

In line with the ‘Getting the Best from Complaints Social Care Complaints and Representations for Children, Young People and Others’ guidance Coventry City Council recognises a good procedure ensures that children and young people who make representations should have their concerns swiftly resolved, and, wherever possible, by the people who provide the service locally. The purpose of this procurement is to recruit a ‘bank’ of Independent Complaints Investigating Officers, Independent Persons, Independent Chairs of Review Panels and Review Panellists who will undertake, in line with statutory guidance for local authority children’s services representations and complaints procedures, a Stage 2 investigation or Stage 3 review panel.

Coventry City Council is focused on making a strong and effective contribution to the improvement of Coventry’s schools in order to raise standards of educational achievement, and are seeking to procure a service to support the evaluation of the effectiveness of support received for school improvement, to ensure schools are making good progress in accordance with The Education and Inspections Act 2006. The Council requires scheduled monitoring visits to individual schools, to verify the accuracy of their current position statement, whilst concurrently evaluating the appropriateness of their actions for improvement, as identified by the school, with all outcomes recorded and submitted to the Council for ratification and approval.