Tender Results of Care Quality Commission

Customer Service Model-This is a Contract Award Notice. The Care Quality Commission (CQC) ability to encourage and enable people to share their experiences of care with CQC rests largely on our ability to meet the needs and expectations of people who take the time to feedback to us. We want to develop a customer service approach, underpinned by an effective responding to concerns policy, that enables us to do that. We also need to understand what a good feedback loop looks like when people share their experience...

Standards Of Care-This is a Contract Award Notice. In 2015 the Care Quality Commission (CQC) shared some information on our website for people who use services to help them understand what standards of care they should expect when they access services. This information requires review and we have commissioned a supplier to deliver some engagement to help us understand the needs and expectations of the public when they look for information about standards of care. The supplier has the skills and experienc...

Level 3 Team Leader and Level 5 Operations Manager Apprenticeships-This is a Contract Award Notice. Care Quality Commission (CQC) require the services of an external Education and Skills Funding Agency ("ESFA") approved Education Provider to deliver Level 3 Team leader / Supervisor and Level 5 Operations/Departmental Manager Apprenticeships to 35 existing apprentices by DfE learner transfer. This procurement was undertaken through the Salisbury NHS Foundation Trust Framework Agreement for the Provision of Apprenticeship Training and End Point As...

Audience Insight to support Public Behaviour Change Campaign-This is a contract award notice. Our public campaigns are underpinned by an evidence-based understanding of our target audiences. This includes insights into their motivations and barriers around sharing experiences of care and key channels through which to effectively reach them. We are seeking a supplier who can produce a report that collates insight into key target audiences for CQC's behaviour change campaigns (to encourage and enable more people to share their experiences of care...

Exploring evidence regarding vision-based monitoring - Research 20-This is a Contract Award Notice. The Care Quality Commission (CQC) require the services an organisation to undertake specialist research around Exploring evidence regarding vision-based monitoring. This procurement was undertaken through the NHS Consult 18: Multidisciplinary Consultancy Services framework, Lot 4 - Heath and Community, following the Direct Award process. The Contract is awarded for a total period of 3 months. Total Awarded Value is maximum of all charges including any...

Listening Learning and Responding to Concerns - Research 11-This is a Contract Award Notice. The Care Quality Commission (CQC) require the services of a organisation to undertake specialist research around Listening, Learning and Responding to Concerns. This procurement was undertaken through the NHS Consult 18: Multidisciplinary Consultancy Services framework, Lot 4 - Heath and Community, following the Direct Award process. The Contract is awarded for a total period of 12 months. Total Awarded Value is maximum of all charges including any op...

Assessing Involvement of People in Systems - Research 15-This is a Contract Award Notice. The Care Quality Commission (CQC) require the services of a organisation to undertake specialist research around Assessing Involvement of People in Systems This procurement was undertaken through the NHS Consult 18: Multidisciplinary Consultancy Services framework, Lot 4 - Heath and Community, following the Direct Award process. The Contract is awarded for a total period of 15 months. Total Awarded Value is maximum of all charges including any optiona...

Cloud Digital Leadership - Executive Programs Leadership Team-This is a Contract Award Notice. The Care Quality Commission (CQC) require the services of a Cloud Digital Leadership - Executive Leadership Team. This procurement was undertaken through the CCS G Cloud 13 Framework Agreement (RM1557.13), Lot 3 Cloud Support, following the Direct Award process. The Contract is awarded for a total period of 7 months Total Awarded Value is maximum of all charges including any optional contract extensions. Contract Reference: CQC I&D 109

Harnessing Power of I and We Statements-The Care Quality Commission (CQC) require the services of an organisation to deliver critical work to support the development of I and We statements as part of CQC's new regulatory model design. I and We statements are a tool CQC intend to make sure the way CQC assesses services is through the lens of people who use services. I statements describe what good looks like from an individual perspective, and We statements express what service providers should be doing to make sure peoples actua...

Assessor and Inspector Role evaluation-This is a Contract Award Notice. The Care Quality Commission (CQC) require the services of a contractor to undertake a research project focused on the Assessor and Inspector Role evaluation. This procurement was undertaken through the Shared Business Services Consult 18: Multidisciplinary Consultancy Services Framework Agreement following the Direct Award process. The contract is awarded for total period of 10 months with an option to extend for up to 3 months. Total Awarded Value is...