Corporation Of Chennai Tender
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Corporation Of Chennai Tender
Telecommunication Services
Eprocure
Opening Date14 Oct 2024
Closing Date22 Oct 2024
Tender Amount₹ 81,83,982
Costs
EMD
₹ 81,840Document Cost
Refer DocumentsTender Fee
Refer Documents
Description
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Contact
Tender Id
2024_CoC_493246_1Bid Award Id
ViewTender No
I.T.C.C.No.C1/2505/2024Tender Authority
Corporation Of Chennai ViewPurchaser Address
-Website
http://http://www.chennaicorporation.gov.in/
GEM & Bid Advisory Services
Get portal registration, tender bidding, product/service listing or vendor/MSME certification services at a nominal cost
Documents
BOQ Items
Supervisor License:
Call Center Supervisor License for 1913 call center (Primary & Secondary)
6
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Call Center Customization:
One time cost for creation of IVR flow customization as per the client requirement for 1913 call center.
2
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Call Center Server Hardware
support upto 150 Agents expandable upto 200 Agents:
Intel Xeon Silver 4314 2.4G, 16C/32T, 10.4GT/s, 24M Cache, Turbo, HT (135W) DDR4-2666,CK 16 DIMMS 4 x 32GB RDIMM 3.5" Chassis with up to 12 Hard Drives (SAS/SATA) 2 x 960GB Solid State Drive SATA Read Intensive 6Gbps 512e PERC H755 Adapter, Low Profile
Onboard Broadcom Dual Port 1Gb Network Interface Card LOM
Dual, Hot-plug, PSU (1+1), 800, Mixed Mode iDRAC9,Enterprise
2
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Headset with microphone for call center agent ( EPOS/ Equivalent)
150
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Installation, Commissioning, Testing, Training, Documentation & Handing over of entire 1913 call center project along with warranty/support for 3Years
2
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Evaluation Notes How It Works ?
Potential Partner
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