United Nations High Commissioner For Refugees Tender

Psp France Would Like To Identify Qualified Companies Based On The Following Two Set Of Services: Lot 1: Direct Marketing Campaigns Management Lot 2: Fulfilment Companies Can Submit A Proposal To Lot 1 And/or Lot 2. It Is Not A Mandatory To Send An Offer For All Services. The Evaluation Of The Different Lots Will Be Carried Out Separately On Technical And Financial Level. Please Make Sure The All Requirements Per Lots Are Included Into Your Proposal. Please Also Clearly Indicate The Services/lots You Are Bidding For To Ease The Evaluation Process. Agencies Are Also Requested To Indicate In Their Bids Their Maximum Capacity And Availability, As Well As To Give Feedback On The Expected Percentages And Kpi’s To Get A Realistic Indication. In Addition, The Agencies Are Also Required To Present Their Overall Strategy For Delivering Innovative Direct Marketing Services. Psp France Would Like To Establish A Frame Agreement With Two Qualified Service Providers For Each Lot (main And Back-up) To Support Unhcr In Developing And Managing An Offline Direct Marketing Program To Recruit And Retain Quality Donors, With A Specific Focus On Donor Acquisition, In Order To: Increase Donations Both One-off And Regular. Improve Donor Loyalty And Long-term Value. Collaborate With Unhcr France Other Agencies (digital For Instance) To Participate To A 360-donor Journey Bidders Are Required To Submit Any Request For Clarification Or Any Question In Respect Of This Rfp By E-mail To Ms. Erzsebet Gal (ass. Psp Officer) At Galer@unhcr.org. The Deadline For Receipt Of Questions Is The 14th Of June 2021 23:59 Pm Cet. Bidders Are Requested To Keep All Questions Concise. Bids Should Be Submitted By File Upload To Etenderbox, The Online Bid Registration Tool Of Unhcr. The Etenderbox Can Be Accessed Via The Following Url: Http://etenderbox.unhcr.org